Thank you for choosing Skypal™ for your technological needs. To ensure a transparent and satisfactory shopping experience, we have outlined our Shipping and Exchange Policy below:
All orders are processed within 1-2 business days after payment verification.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information.
We offer various shipping methods to cater to your needs, including standard and expedited options.
Shipping costs are calculated based on the weight of the items and the destination.
Delivery times vary based on the shipping method selected and the destination.
Customers can view estimated delivery times during the checkout process.
We offer international shipping to select countries.
International shipping costs and delivery times may vary.
Customers will receive tracking information via email once the order has been shipped.
It is the customer’s responsibility to track the package and ensure someone is available to receive it.
We accept exchanges within 7 days of the delivery date.
Products eligible for exchange must be unused, in the original packaging, and in the same condition as received.
To initiate an exchange, contact our customer service team at [email protected] with your order number and details.
Upon approval, you will be provided with instructions on how to return the item.
Customers are responsible for return shipping costs unless the exchange is due to an error on our part.
We recommend using a trackable shipping service to ensure the safe return of the item.
Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.
Once approved, the exchange will be processed, and the replacement item will be shipped.
If the requested exchange item is out of stock, customers may choose to receive a refund.
Skypal™ reserves the right to update or modify this policy at any time without prior notice.
All terms and conditions are subject to the laws of the jurisdiction in which the company operates.
For further assistance or inquiries, please contact our customer service team at [email protected] or 9769678610.